1. If our agency paid for an employee’s membership but they no longer work for our agency will the membership transfer to another employee?
For individual memberships, the membership is applied to that individual employee and will go with them until their membership expires.
If your agency is a member and the staff person is one of your designated staff members, yes, you can notify the TPHA office of the individual’s termination of membership and apply that designated membership to another staff person.
2. I signed up for TPHA membership but my employer will be paying the membership fee. Will I have access to member sites on the website?
You will have access to the public facing website until your membership fee is paid by either you or your employer. Once your membership fee is received you will have full access to the site.
3. I joined TPHA but cannot log in to the website. Can you help me log in?
Yes, please contact Executive Director Terri Pali at (903) 309-3380.
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